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Phone-  01 2137788

Mobile- 087 2917495      (Liam will not answer the phone if driving but will call you back when safely pulled over)

E-mail  ao.movers.dublin@gmail.com 

A-OK Movers Ltd,
Unit 8 Hall Close,
Sandyford,
Dublin 18.

On contact we will ask you for some details, name, address, new address, contact details, how many rooms you are moving, your moving date and a rough inventory of your furniture. We can then estimate how long this move will take and how many staff will be required.

Or alternatively email us a rough list of your requirements and we will be back in touch with you shortly. ( Just click on the link above)

 
We  are looking forward to hearing from you.


Thank you.





Terms and conditions 


These terms & conditions are designed to ensure there is no confusion about what our service includes and excludes and to ensure safe transit of your goods. If you are unclear about any element, please contact us for clarification. Our contact number is  012137788


By confirming a booking with A-OK MOVERS Ltd you are agreeing to the following terms and conditions.


Where we use the words ‘You’ or ‘Your’ it means the customer, and where we use the words ‘We’, ‘Us’ or ‘Our’ it means our business, A-OK Movers ltd.


1. The Quote

Unless otherwise stated the quote is a fixed price. Our services also attract V.A.T. at the rate of 23%. In the event of a quote being given as an hourly rate, fees are charged starting arrival at the collection address and ending when we complete unloading. The time taken is rounded up to the nearest 1/4 hour. Quotes given for unseen properties are ESTIMATES only and will be revised up or down according to the actual time taken to complete the job.

We may either increase or decrease the quote given if any of the following have not been taken into account when preparing our quotation and confirmed by us in writing:

a) We have to collect or deliver goods to floors higher than those agreed, in writing, at the time of booking.

  1. Additional services are supplied, including moving or storing extra goods. These conditions will also apply to these services:

c) Inadequate access preventing free movement of the goods without mechanical equipment or structural alteration, or the approach, road or drive prevents our vehicles and/or containers to load and/or unload within 20 metres of the doorway, meaning that we have to do extra work.

d) Any parking fees, fines (unless unreasonably incurred) or other charges that we have to pay in order to carry out services on your behalf.


2. Work excluded from the quote

Unless agreed by us in writing and charged appropriately, the following items are not considered as part of our standard quote process:

a) Dismantle or assemble any flat-pack furniture or fittings. We have skilled staff who are available to handle the disassembly and assembly of your furniture pieces, however this will attract an additional charge.

b) Disconnect or reconnect appliances, fixtures, fittings or electrical equipment.

c) Take up or lay fitted floor coverings.

d) Move storage heaters (unless previously dismantled).

e) Move items from a loft (unless well illuminated with safe access via a staircase).

f) Move plants unless agreed in advance.

g) Move or store any items excluded under clause 4.

3. Your responsibility

It will be your own responsibility and, where relevant, at your expense to:

a) Declare to us valuations of all goods being removed and/or stored.

b) Insure the goods submitted for removal and/or storage against all insurable risks unless we protect furniture ourselves.

c) Obtain all paperwork (licenses, permits, etc.) necessary for the removals job to be completed.

d) To be present or represented throughout the whole removals process.

e) Take all reasonable steps to ensure that nothing is left behind or taken away in error.

f) Arrange protection for goods left in unattended premises or where other people not bound by these

terms and conditions will be present. We offer secure storage with Elephant Storage Ltd, they can provide insurance for a small charge.

g) Prepare, pack and stabilize all electric equipment prior to its removal.

h) Empty, defrost completely and clean refrigerators and freezers.

i) Provide us with a correspondence address.


4. Non-submission of certain goods for removal or storage

The following items are excluded from this contract:

a) Jewelery, watches, trinkets, precious stones or metals, money, deeds, securities, stamps, coins or goods or collections of any similar kind.

b) Items, which have potential to damage, explode or are dangerous including gas bottles, aerosols, paints, firearms and ammunition.

c) Prohibited or stolen goods.

d) Controlled drugs.

e) We cannot take plants or goods which may be likely to encourage vermin, pests or cause infestation into storage.

f) Certain foodstuffs or any liquids.

g) Any pets or animals (including reptiles, fish and birds) whether in cage, tank or animal carrier.

h) Goods, which require government permission or license for export or import. Any of the above-listed goods will not be removed by us except with our prior written agreement. If these goods are removed we will not accept liability for loss or damage wholly or mainly attributable to the special nature of the goods concerned. If such goods are removed without our knowledge and prior written consent we will not be liable for any loss or damage and you will indemnify us against any charges, expenses, damages or penalties claimed against us. Furthermore, we would have the right to dispose of goods which are listed under paragraphs 4(b), 4(c), 4(d), 4

(e) and 4 (f) without notice.

5. The Goods

You declare, upon signature of this contract, that:

a) All goods to be removed and / or stored are your own property or,

b) you have been given the authority to make this contract by the person(s) who own or have an interest in the goods and that they have been made aware of these conditions. You will meet any claims for damages and / or costs against us if these statements are not true.

6. Charges if you postpone or cancel the removal

Charges are made if this contract is postponed or cancelled. Charges are as follows:

a) We will charge you a deposit to book and secure your moving date, the cost of this will be determined by the size of your move and the time of week you are looking for. When you book a move we us we block this day off in our diary and roster staff for your move. We reserve the right to charge you your full deposit to cover our expenses.

b) Notice given more than 14 days before the removal was due to start: NIL

c) Deposits can be taken by credit card or bank transfer only. We have the latest secure paypal terminals.

7. Paying for the removal

Unless otherwise agreed by us in writing:

a) Payment is required as credit card or cash upon delivery of the goods. (unless you have credit terms in place) If you are placing your goods into storage you will be doing two separate moves and payment will be due after each one.

b) You may not withhold any part of the agreed price, unless we have breached our agreement with you.

c) In respect of all sums, which are overdue to us, we will charge interest calculated at 4% above the base rate.


8. Our liability for loss or damage

The limitations of our liability for loss or damage are set out in clause 8 (a) below. It is possible to increase the

liability of our own insurance policy to cover your goods, as set out in clause 8(c) below, at an additional

charge. Please seek our prior written consent to increase our liability in advance of carrying out the removal

and/or storage.

a) We will move televisions and wrap them in thick moving blankets but unless they are packed in their origanal packaging including foam in-serts we will not be held responsible. We will also require to see impact damage that happened during your move.

b) We may repair or replace an item, which is damaged. However, if an item is repaired we will not be held

liable for depreciation in value. Our limit to anyone item is 100 euro. ( additional insurance can be taken out at a cost, please read below or contact us)

c) Always subject to receiving your itemised valued inventory and request in writing to increase our liability,

prior to the removal and/ or storage commencing, we may offer to extend our maximum liability to the value

declared by you to us. You may already have insurance cover for your move under your home contents policy

so we advise you check with your insurers. If it is your intention to use your home contents policy to cover your

goods, please advise us in advance.

For the purposes of clauses 8(a), 8(b) and 8(c), an item is defined as any one article or set of articles.

d) We will not be liable for any loss, damage or failure to produce the goods if caused by any of the following

reasons:

i) Fire.

ii) War, hostilities, terrorism, Act of God, industrial action or other such events outside our reasonable control.

iii) Normal wear and tear or deterioration, leakage or evaporation or from unstable or perishable goods.

iv) Infestation by moth, vermin or anything similar.

v) Cleaning, repairing or restoring goods, unless undertaken by ourselves.

vi) Goods not packed by us, including those in wardrobes, drawers, or appliances, or in a package, bundle,

case or other container.

vii) Electrical / mechanical faults to any appliance or mechanical instrument,

viii) To jewellery, watches, trinkets, precious stones or metals, money, deeds, securities, stamps, coins or

goods or collections of any similar kind, unless we have confirmed in writing that we accept responsibility as in

conditions 8(a) or 8 (c) above and you have given us description and value of those articles.

ix) Any goods already proven defective or goods, which are inherently defective.

x) To pets or animals (including reptiles, fish and birds) whether in cage, tank or animal carrier.

xi) To plants.

xii) To re-fridgerated or frozen food or drink.

xiii) The data, files, software or digital contents of any computer or similar device.

e) We will not be liable for any damages or costs occurred as a result of loss, damage or failure to produce

the goods, other than by reason of our negligence or a lack of reasonable care and skill on our part. We will in

all instances use a reasonable level of care and skill in accordance with the supply of Goods and Services Act,

and Consumer rights under that Act are not restricted by these terms.

f) No employee of A-OK MOVERS LTD shall be separately liable to you for any loss, damage, mis-delivery, errors or omissions, unless acting outside the scope of their employment.
g) If we place your items in storage and you use a different company to remove such items, we cannot be held responsible for anything damaged.
h) If we did not place your goods into storage but we are contracted to move them from storage we will not be resposible for any damages.
i) If we place your goods in storage, they will be placed to maximise the space effienitly, furniture and boxes may be stacked. If you need to access your unit we would advise you to contact us to assit you. If you do access your unit and you are injured or any damge occurs to your property we will not in anyway be liable.
J) When certain furniture is new it arrives in your home vacum packed and upon opening it increases in size, (ie. mattresses and sofa's) It is not possible to re vacum pack them. When they expend they may not fit down your stairs or through your door without the furniture impacting or rubbing of walls, ceilings or door frames. if this is the case we will take every care to protect them but we will not be liable for any damage to property or furniture.


g) We do not accept any liability for any goods transported during a move which are from IKEA, even

if insurance for goods in transit is provided.

Our insurance does not cover any goods from IKEA.


10. Time limit for making a claim

a) Any loss, damage or failure to produce goods we are delivering must be noted at the time of delivery,

wherever reasonable. You agreed to examine the goods within 72 hours following delivery or collection and to

notify us immediately in writing of any missing or damaged items. You may make a written request for more

time for compliance with this clause. Such a request shall not be unreasonably refused provided it is received

within 72 hours of delivery or collection by us.

b) Notwithstanding clause 8, we will not be liable for any loss of or damage to the goods unless you notify us in

writing as soon as such loss or damage is discovered (or with reasonable diligence ought to have been

discovered) and in any event within seven days of collection or delivery of the goods by us.

c) The time limits referred to in clauses 10 (a) and 10 (b) above shall be essential to the contract.

d) You may make a written request to extend your time for compliance with clause 10 (b). Such a request shall

not be unreasonably refused provided it is received within seven days of collection or delivery of the goods by

us. This is an exact repetition of the second part of part a) above.

11. Delays in transit

a) We are not liable for delays in transit other than by reason of our own negligence or a lack of reasonable

care and skill on our part.

b) If we are unable to deliver the goods through no fault of our own, we will endeavor to contact you and make

other arrangements. It may be necessary for us to take the goods into storage. Our contract will be fulfilled

once goods are taken into storage and the reasonable costs of storage and further delivery, etc will be the

customer’s responsibility.

12. Damage to property other than the goods

a) For property other than those goods submitted for removal and / or storage we will only be liable for damage

where it can be proven that we have been negligent or acted without reasonable care and skill.

b) If it is the case that we advise against moving certain goods as it will inevitably cause damage but you give

us your express instruction to move said goods and damage is caused, we shall not accept that we were

negligent or acted without reasonable care and skill.

c) For property other than those goods submitted for removal and / or storage, where we are responsible for

causing damage, you must note this on the worksheet or delivery receipt wherever reasonable to do so. This

is essential to the contract.

13. Holding the goods

Until all charges, including charges we have paid out on your behalf, or payments due under this or any other

contract have been met, we shall have the right to withhold and/or ultimately dispose of some or all of the

goods where reasonable and proportionate to do so. You will further be liable to pay all storage charges and

other costs incurred by our withholding your goods until we receive payment. These terms and conditions shall

continue to apply. The additional charges referred to in this term shall apply in the event of a dispute regarding

breach of contract on our part.

14. Free boxes

Our ‘free boxes with our packing offer’ as advertised our own stock boxes, and consist of standard sized moving boxes.

15. Sub-contracting the work

a) We reserve the right to sub-contract some or all of the work.

b) In the event that we sub-contract, these terms and conditions will still apply.

16. Route and method

a) We have the right to choose the route for delivery.

17. Advice and information

Advice and information in whatever form it may be given is provided by the company for the customer only.

18. Applicable law

This contract is subject to the Law and Jurisdiction of Ireland.